Working with Ontario's Ministry of Government Services and Diversity Office, and OCAD U's Inclusive Design Research Centre, this project's created an accessible infrastructure to provide online training in implementing the Access for Ontarians with Disabilities Act (AODA). This infrastructure was designed to adapt to the large diversity of trainees in Ontario. Initially it was applied to support the Customer Service and Information and Communication (I&C) standards but will be broadly applicable. The infrastructure has itself provided an exemplary, sustainable implementation of the I&C standard, implementing ISO AccessForAll (ISO 24751) which provides accessibility by dynamically meeting the needs of each learner. It will be freely available and will include supports to create new training customized to the needs of a particular organization.
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